AOL Browsers are unique. They don't "see" or "operate" the same
way Netscape and Explorer browsers do. This has caused the occasional
problem with our shopping cart. Read about Cookies below, and if you still
cannot get your cart to "drive" through the aisles with ease, please don't
hesitate to use our alternative order methods.
COOKIES
You don't want another shopper putting items into your
shopping basket. Our cookies are tiny "byte-sized" computer morsels that get
sent to your computer from our computer so that our cart can identify your
personal shopping basket by number. That way, your product choices go into
your cart and other shopper's choices go into their own buggies.
Your
web browser automatically deletes our "cookies" after a few hours so that
they don't take up unnecessary space.
If you are shopping at
All Your Hobbies with your cookies "disabled" your shopping basket may not work
effectively. If that happens either re-enable your cookies in your browser
options or see the alternative ordering information below.
Sometimes, when a cookie is sent from us to you, it can get hung up
or corrupted like any other packet of information. If one small segment is
missing or corrupted, our security will throw everything out rather than
risk it. It could be your server, our server, ... or anywhere in between
(routers, etc.)
You might want to try the order cart two or three
times to see if the service from us to you has improved in the minute or two
between tries. Otherwise, please use the ordering alternatives below (with
our apologies).
CHARGE: For
most orders, we accept Visa, Mastercard, Discover, and American
Express.
CHECKS:
All Your Hobbies does accept personal or business checks. We reserve the
right to your order until check clearance is guaranteed. Bank checks or money
orders will speed up shipping of your order.
COD: Unfortunately, at this time
we cannot ship to you "Cash on Delivery",
INTERNATIONAL ORDERS: At this time, All Your Hobbies ships only to the US and US
territories. International orders should be available soon. Click here
to be notified when this service is
available.
Although we must always
charge shipping (above), there are NO extra service charges on orders over
$25.00 shipped throughout the US or US territories by our usual means of
shipping.
Orders under $25.00 incur a $5.50 service charge. We would
love for you to order anything you like. Even the smallest orders are
important to us. However, because our prices are discounted, and in order
to keep our prices to you at the lowest possible level, we must charge a
$5.50 service fee on orders under $25.00.
Click here to see the Guarantee
page for our satisfaction guarantee, return policies and procedures, and
Manufacturer's Warranties.
PRICE CHANGES
Prices in our catalogue are kept current on a daily basis and
are rarely different than the catlogue shows. However, we are not
responsible for typographical errors, and prices and availability are
subject to change without notice.
BACKORDERS AND DISCONTINUED
From time to time (and much to our dismay),
shortages and out of stocks will occur. Items may be backordered for three
reasons:
There is more demand for the item than we originally anticipated, and
our suppliers have to re-supply us with the additional inventory.
The manufacturer has failed to ship to us in a timely manner due to a
shortage of parts, materials, etc.
Transportation strikes, natural disasters, etc.
When we
experience an out of stock situation, your entire order will be shipped at
one time if the out of stock item arrives within 5 working days of the date
of your order.
If we don't anticipate being able to restock quickly
enough to meet the 5-working day limit, your order will be shipped minus the
out of stock item. At that time,
out-of-stock items priced over
$15.00 will be treated as a backorder unless the customer requests that
we not ship backorders. Out-of-stock items priced under $15.00 will
be deleted from the order, and you will be asked to re-order at another
time.
For standard-sized backordered items, freight will be
calculated on the entire order, charged on the first part, and the
backordered items will be sent as quickly as possible with no additional
freight charges. Oversized-backordered items (those marked with *'s or ++)
will be charged the actual freight when they are shipped.
If we don't anticipate
re-stock of an item in a reasonable amount of time, your order will be
shipped minus the out of stock item, and you will be asked to re-order at
another time.
Discontinued items will, of course, not be shipped.
You will receive a notice in the first package indicating the
dispensation of any items not shipped.
TAX
Retail tax is charged only to shipments shipped to
or ordered by persons living in Texas.
SHOULD A MISTAKE OCCUR
We make every attempt to avoid errors in the
processing of your order, but sometimes mistakes happen. When one does
occur, please allow us to correct it.
ITEMS DAMAGED IN SHIPPING
We ship by the most efficient means possible.
However, damage occasionally occurs.
If a package appears to have
obvious damage on the outside which may affect the product inside, please
refuse shipment at your door or ask the carrier to note the damage on his
shipping manifest (if possible) and call our customer service department to
receive new product. This is particularly important for large items shipped
by motor freight carriers.
In all cases, save all of the packaging
and packing materials and call our customer service department within 24
hours of receipt for help. 1-512-282-3003
NOT IN THIS CATALOGUE?
There just isn't enough time or room in our
on-line catalogue for everything, and new items come in constantly. So if
you don't see what you're looking for, just ask one of our representatives
for it by name or manufacturer, and we will do our best to get it for you.
Questions are most efficiently handled by
E-mail, especially if you are
searching for a product not listed on the site. That gives our search
department time to look through our availability without putting you on
hold. We will reply at the earliest possible moment.
SPECIAL ORDERS?
Some items are available but not stocked by our warehouses. They can be
ordered from the manufacturers and shipped either through our warehouse or
direct from the manufacturers to you. These items take a little more time to
coordinate and ship, may incur an extra handling charge, and are
non-returnable items. If you have ascertained the availability of the item
by search through our e-mail search department, you may order it by telephone or direct e-mail order.
PAPER CATALOGUE
www.shop4-scooters.com does not
have a paper catalogue. We rely on you to print out only those pages that
interest you. Most of our clients appreciate the fact that this policy saves
resources, (both trees and money) and allows us to keep our prices as low as
possible.
Processing and Fulfillment by Aaron and Erin Enterprises
& DataWeb Inc.
(512) 691-9401 (10am-5pm CST Mon-Fri) Send us an email
Shop4-Scooters.com. All Rights Reserved.
Federal copyright law prohibits unauthorized reproduction by any
means and imposes fines up to $50,000 for violations.
How to Order
and click
. That will transport you and your
desired item to the shopping cart where you can see and/or adjust the items
you have selected for
purchase. 
to proceed to the shipping and
payment instruction page where you may add pertinent shipping and payment
information.
button at which point your
order is processed and cannot be added to or changed. 
.